Whether it’s a product or service technology company both have the strategy about how to achieve the economies of scale for their respective offerings. Product companies, evaluate on the basis of operational efficiency, market need, logistic costs, shelf life etc. However, evaluation criteria vary drastically for service-based revenue models.
Writings from strategy consulting perspective
Customer service is an important part of any business, in the era of digital transformations. While defining the strategy for customer experience an integral part of it comes as customer service with a human touch. Many companies have built amazing innovative products, which makes life easier, more connected, communicated and transparent.
Fast-moving markets and innovative business models, products or services are interrupting the future of organizations in multiple ways. An important value chain to consider is to think about the future of work and in accordance with it, putting those skills… Read More ›
social media privacy policies and regulation
It was supposed to be the crowning achievement of Malaysian tycoon T. Ananda Krishnan’s five-decade career. But his $7 billion bet on mobile carrier Aircel Ltd. may instead go down as one of the biggest-ever flops by a foreign investor in India, a… Read More ›