Human Touch

Human touch is concept of including the human feel and behaviour in the technologies human interact with. It could be machine algorithm or user interface/design.

The value of human touch in the digital age of customer service

Customer service is an important part of any business, in the era of digital transformations. While defining the strategy for customer experience an integral part of it comes as customer service with a human touch. Many companies have built amazing innovative products, which makes life easier, more connected, communicated and transparent.